Privacy Policy

Introduction

Counsel Connect is dedicated to protecting the personal information we collect in the course of providing legal services. As lawyers regulated by the Law Society of Ontario, we uphold high professional and ethical standards in our relationships with clients. This Privacy Policy outlines the key terms regarding the collection and handling of personal information between Counsel Connect and users of our website (“you”).

What Personal Information Do We Collect?

In the course of our professional engagement, we may collect personal information such as your name, contact details, information related to your legal matter, billing and payment records, and any other details required to carry out our legal services effectively.

Why Do We Collect Your Information?

We collect your personal information to enable us to deliver the highest standard of legal services. This includes, among other purposes:

  • Developing and managing client relationships, providing legal advice, and ensuring we avoid any potential conflicts of interest;

  • Supporting clients in business transactions, which may require the exchange or disclosure of personal information in connection with purchases, sales, leases, mergers, or other corporate matters;

  • Maintaining organized document management systems to serve our clients more efficiently and conveniently;

  • Meeting our obligations under applicable laws and regulatory requirements.

Consent

Counsel Connect obtains your consent for the collection, use, and disclosure of your personal information. Consent is generally assumed when you voluntarily contact us and share your personal details. Likewise, clients who retain our legal services are considered to have consented to the collection and use of their information as necessary to provide those services. Consistent with our professional responsibilities, we do not disclose any information protected by solicitor-client privilege unless the privilege is waived or disclosure is required by law.